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Explanation of Phone Card Terms and Fees

 

 

Phone card manufacturers set certain fees and conditions for their products. As ZSComm is not a manufacturer of calling cards we do not have any control over such fees and terms. We list all of the provided information specifically on our website. Common terms and fees; Connection Fee: A certain set fee that is charged immediately for connecting the call. Most phone cards in the market do not use a connection fee anymore. Rounding/Minute Increments: Usually the amount of additional minutes that are charged for the last minute talked. A 3 minute rounding card for example will add 3 minutes to the last talked minute, so a 10 minute call will be counted as 13 minutes. Maintenance Fee: A very common fee, that almost all phone cards charge. Usually fees are per week or every two weeks, and range from 39 to 99 cents. The fee is usually charged at the end of first completed call. If you have purchased a $5 card, and used $3 of balance for your initial call, you will be charged the maintenance fee and it will be taken off from the remaining $2 balance. Service fee / tax: Another common fee. Usually a percentage of the talked minutes and charged after each completed call. For example a phone card that has a 15% of service/tax fee, will charge additional 15% of minutes for the last completed call. If the person talked for 100 minutes, 15 minutes will be charged as well. Post call fee: Not common, but a fee charged at the end of each completed call, and taken off from the remaining balance of the phone card. Payphone surcharge: Every phone card has the payphone fee. If you use the calling card from a payphone expect to pay $1 or more per call. The fee will be charged immediately to the balance of the calling card when the call is connected. Toll free access fee: Most phone cards that offer local access numbers will charge 1 or 2 cents extra per minute when the toll free access number is used instead of local access numbers. Expiration: Most phone card will expire within three or six months after first use. For more questions please contact the customer service of the phone cards, the contact toll free numbers can be found on the phone card pages.