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Please read the
following agreement and disclaimer before making a purchase. If
you make a purchase at our online phone card store you agree
with the terms and conditions set below.
CUSTOMER AGREEMENT AND
DISCLAIMER.
By shopping at this website,
www.zscomm.com, you, the customer agree with the
following terms and conditions.
Order Fulfillment.
First time orders will need to
be verified before the PINs are delivered. This may cause a
delay in the delivery of PINs for first time orders. Once your
order is confirmed and authorized it will be sent to your e-mail
address. We are not responsible for the wrong information that
was supplied by the customer. Make sure that the information
that you are required to supply to us while ordering the calling
cards is correct. In case of an error contact us as soon as
possible to resolve the issue. ZS Comm can not be held liable
for lost or stolen calling card information once the order is
received by the customer. It is customers' sole responsibility
to keep the calling card information safe and secure. On certain
occasions if we are out of $20 denomination calling card, two
$10 denominations will be supplied to the customer. Additional
fees will apply to cards that are used from Hawaii, Alaska,
Puerto Rico and Canada, if the cards are accessible from these
areas. The calling card manufacturers may charge substantial
fees that are charged additional per minute if the cards are
accessible from the areas listed above. Please contact the
customer service of the manufacturer for details.
Warranties and or
Guaranties/ User Agreement.
As ZS Comm is
not the actual calling card manufacturer, ZS Comm does not make
any guaranties, warranties, or representation, express or
implied, regarding condition, merchantability, usability,
quality, fitness of the information or the communication
services offered by the calling/phone cards that are being sold
on
www.zscomm.com and its sub-webs, and all pages
associated with
www.zscomm.com.
Disclaimer of Warranty - Except otherwise provided in the
agreement, ZS Comm Global makes no guarantee, warranty or
representation, expressed or implied, regarding the condition,
merchantability or fitness of the information service offered
for any particular use or purpose.
Modifications - ZS Comm Global states that the calling card
manufacturers, and or the service providers for the calling
cards that are sold in the related websites that are owned by ZS
Comm Global can change or modify the terms and conditions
supplied by the calling card manufacturer and or service
provider. Such changes may include but not limited to, the
prices charged at any time, with the method of notice to be
determined by the calling card manufacturers and or service
providers sole discretion.
Miscellaneous - The service may not be used for any unlawful
purpose. In no event will the Distributor be liable for
PUNITIVE, SPECIAL, INDIRECT, RELIANCE, INCIDENTAL OR
CONSEQUENTIAL DAMAGES. The exclusive remedy for all disputes
against Distributor - ZS Comm Global, arising out of purchase or
use of Card, except for matters taken to small claims court, is
arbitration by a single arbitrator under the Consumer
Arbitration Rules of the AAA. DISPUTES AGAINST DISTRIBUTOR WILL
NOT BE HEARD BY A JURY OR IN A COURT AND MAY NOT BE MADE PART OF
A CLASS ACTION. Card may be deactivated without notice if fraud
is reasonably suspected.
Other issues - In the event of the calling card manufacturer and
or service provider and or distributor of the calling cards
(where ZS Comm Global is provided with the calling cards) going
out of business, declaring bankruptcy, and as a result the
calling cards are shut down, services provided cancelled, and or
stopped and or disrupted, ZS Comm Global and the websites that
are maintained by ZS Comm Global will not be held liable for any
value of the bought and or purchased phone cards by the
customer, ZS Comm Global will not be held liable for the amount
of purchase, and or the remaining balance and or the unused
portion of the calling card(s), phone card(s), prepaid calling
card(s), prepaid phone card(s) that have been purchased and paid
for by the customer (purchaser) through the websites that are
maintained and run by ZS Comm Global. No refunds and no
exchanges of any kind will be honored after the PINs are
distributed and or sent to the customer by e-mail and or phone.
Limitation of
Liability - In no event shall ZS Comm Global be liable for any
special, incidental indirect or consequential damages as a
result of this service. The sole liability of ZS Comm Global as
a result of any action or failure to act on the part of ZS Comm
Global, whether ZS Comm Global knew or should have known that
damages might or could be incurred, shall be limited to a refund
of the cost of the unused portion of the calling card(s). ZS
Comm Global shall not be liable of any damages that may occur as
a result of the unauthorized use of this service.
No refunds
or exchanges or returns are allowed once the order is placed. No
exceptions.
Rates And Fees Are Subject To
Change Without Prior Notice.
As ZS Comm
is not the actual producer of the calling cards, we do not have
any control over the rates and fees. The calling cards are
produced by a service provider(s), independent companies. ZS
Comm is a company that finds the highest quality calling cards
with the lowest rates, and distributes them to the customers. As
we are not the actual call time, call service provider nor the
producer, we do not have any control over the rates and fees of
the calling cards that we distribute. The actual service
provider has established rates, and they can change the rates or
fees anytime as they are required to. As soon as ZS Comm gets a
notice of the changed rates and fees, the info will be updated
on this website so our customers will also get the advance
notification. For any reason if you believe that the published
rates on this website is in error, please contact our customer
service, so that necessary updates will be done. Additional fees
will apply to cards that are used from Hawaii, Alaska, Puerto
Rico and Canada, if the cards are accessible from these areas.
The calling card manufacturers may charge substantial fees that
are charged additional per minute if the cards are accessible
from the areas listed above.
ZS Comm is not liable
for the quality of the calls, calling card problems.
As
mentioned above, ZS Comm is not the actual call/service provider
of the calling cards, so we can not be held liable for any
unsatisfactory call quality that our customers experience while
using the calling cards. ZS Comm Global will not be held liable
for the problems you experience with the calling card(s) you
purchase. You agree not to hold ZS Comm Global liable and to
contact the customer service manufacturer's customer service
number that is provided on your PIN e-mail to resolve the
problems you are experiencing with your calling card, including
but not limited to, call quality problems, connectivity
connection problems, loss of minutes, less talk time than
prompted minutes, loss of credit balance on the phone card, etc.
No Refunds Are Honored
Once The Purchase Is Sent To Your E-mail.
As you will
be receiving your order through e-mail, and the physical calling
cards will not be sent to you, we do not honor any type of
refunds once the order is sent to your e-mail. When the order is
sent to your e-mail upon completion, it will include all of the
necessary information that you need to make calls. The
information will include the toll free access numbers, customer
service numbers, and the PIN of the calling card. As the PIN
will be visible on the e-mail no refunds will be honored. Except
in certain conditions we can exchange your phone cards or issue
you additional cards. See the
important conditions at this page as
part of our customer satisfaction goal.
Privacy Issue.
ZS Comm
will be collecting certain personal information while you are
completing your order for fraud prevention purposes. Such
information will include, your full name, billing address, phone
number, and some additional items. ZS Comm will not sell or
distribute your information to any other third parties. The only
time that we may use your information would be to send you
promotional e-mails about our calling cards, sales promotions,
which will all make you save more money, and have a great
shopping experience at ZS Comm. Each of our customers who have
placed an order will be automatically put in to our e-mail list
for calling card sale and specials notification e-mails that are
sent once every couple months. Our customers, and those who have
created a login account with us will be automatically added to
our mailing list. If you do not wish to receive the promotional
e-mails in the future simply unsubscribe from the mailing list.
The process is automated, and your name will be removed
instantly. The credit card transactions take place in SSL
environment, which gives excellent security for the online
shoppers.
Credit Card Fraud
Issues.
When "buy"
button is clicked on any page of this website, a new window will
pop up to complete the order, where the IP number of the
computer that is used for completing an order will be recorded
through the SSL server. In any circumstances if a fraudulent
transaction takes place, we will work fully with the law
enforcement agencies and help them by providing all of the
necessary information to find and prosecute the necessary
people.
Other Issues.
This website
is protected under copyright laws. Any part of this website if
used by someone not associated with ZS Comm, without the
permission of ZS Comm will be reported to law enforcement
agencies so that proper actions will be taken. For any issues
regarding the use of this website please contact our customer
service by e-mail. We are open to any type of recommendations,
and we would like to create an excellent shopping environment
where our customers feel completely satisfied. When you are
completing your order your credit card maybe declined. On our
behalf the main reason would be that the information that you
have included was wrong or did not match the credit card issuing
bank's information. On certain occasions we may contact you to
get more information to complete your order. There maybe times
you may receive an e-mail stating that a credit was issued to
your account, and your order was not completed. It means that
the credit card issuing banks authorization did not match the
information that was provided by the customer. You can retry to
order, or contact us through e-mail for further details. In the
event of a chargeback that we receive from the customer, through
his/her credit card issuing bank, we will try to get the
chargeback reversed. In the event of the chargeback being
reversed the customer will be charged a $30 chargeback fee on
their used credit cards.
Copyright Issues
All
rights reserved, parts of this website, its subdirectories,
programming codes, text, pictures and other unsaid here
components can not be used at any circumstances with or without
our written consent. Any wrongdoers will be immediately
prosecuted for copyright infringement in both civil and criminal
courts.
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